Terms of Service
Last Updated: July 25, 2025
These Terms of Service ("Terms") govern your access to and use of the reThrive mobile applications ("App"), website ("Site"), and services ("Services") provided by reThrive Labs Ltd. ("reThrive", "we", "us"). Please read these Terms carefully.
By creating an account or using our Services, you agree to be bound by these Terms.
1. IMPORTANT MEDICAL DISCLAIMER
reThrive is not a medical device and does not provide medical advice. The Services, including all data, insights, and recommendations (such as True Age and Pace of Aging), are for informational and educational purposes only. They are not intended to be a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or seen on the reThrive App or Site.
2. Using Our Services
a) Eligibility: You must be at least 18 years old to use our Services.
b) Your Account: You are responsible for safeguarding your account. You agree to keep your password confidential and to notify us immediately of any unauthorized use of your account.
c) Acceptable Use: You agree not to misuse the Services or help anyone else to do so. This includes, but is not limited to, probing or testing the vulnerability of any system, interfering with any user, or using the service for any illegal purpose.
3. Subscriptions and Payment
a) Service Tiers: We offer a free service tier and paid subscription plans ("Subscriptions"). The features available depend on your chosen plan.
b) Billing: Subscriptions are billed on an annual basis. By purchasing a Subscription, you authorize us to charge your chosen payment method.
c) Cancellation: You can cancel your Subscription at any time. Your cancellation will take effect at the end of the current billing cycle, and you will not be charged again.
4. Intellectual Property
a) Our Services: All rights, title, and interest in and to the Services (excluding your personal data) are and will remain the exclusive property of reThrive Ltd. This includes our branding, code, and content.
b) Your Data: You own your personal data. By using our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and display your data solely for the purpose of providing and improving the Services for you.
5. Termination
You are free to stop using our Services at any time. We reserve the right to suspend or terminate your access to the Services with notice to you if you are in breach of these Terms.
6. Limitation of Liability
To the fullest extent permitted by law, in no event will reThrive Ltd., its affiliates, officers, or employees be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from your use of the Services.
7. Governing Law
These Terms shall be governed by the laws of England and Wales. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Leeds, United Kingdom.
8. Changes to These Terms
We may revise these Terms from time to time. The most current version will always be posted on our Site. If a revision is material, we will notify you. By continuing to use the Services after revisions become effective, you agree to be bound by the revised Terms.
9. Contact Us
If you have any questions about these Terms, please contact us at privacy@rethrive.co.